Privacy policy and cookies
Last updated: 1 November 2026
Protecting your privacy matters to us. This document explains what personal data we process when you use the Nehnuteľnosti Turiec – Pod kľúčom website, what we use it for, who we may share it with and what your rights are.
When processing personal data, we act in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and the relevant laws of the Slovak Republic.
1. Who processes your personal data?
The data controller is:
Company name: SynticNet s. r. o.
Registered office: A. Pietra 10645/17, 036 01 Martin, Slovakia
Company ID: 47675641
Email: podklucom@gmail.com
Phone: +421 944 521 534
If you have questions about the processing or protection of your personal data, you can contact us by email or phone.
2. What personal data do we process?
We process only the data we need to communicate with you, deal with your request or provide our services.
Data from the contact form
When you write to us through the website, we may process:
- Your first name and surname
- Your email address
- Your phone number, if you provide it
- The location of the property
- The capacity of the property
- An approximate price per night, if you provide it
- A link to an existing listing, if you have one
- The content of your message and request
- Whether you’re interested in joining the Turiec Properties group
- The page from which the form was sent
Data from further communication
If you contact us by email or phone, we process the information you give us in connection with your request.
Technical data
When you visit the website, technical logs needed for its operation and security may be created. They may include your IP address, the date and time of the request, the page visited, your browser type and other technical information.
3. What do we use the data for, and what is the legal basis?
Dealing with your enquiry and preparing to work together
We use the data you give us to reply to your message, arrange a free consultation, assess the options for managing your property and prepare an individual offer.
The legal basis is taking steps at your request before entering into a contract, under Art. 6(1)(b) GDPR.
Entering into and performing a contract
If you decide to work with us, we process the necessary data to prepare the contract documents, communicate with you, provide the agreed services and handle financial statements.
The legal basis is the performance of a contract, under Art. 6(1)(b) GDPR.
Compliance with legal obligations
We have to keep and process some data because of accounting, tax or other legal obligations.
The legal basis is Art. 6(1)(c) GDPR.
Security and operation of the website
We use technical data to keep the website running, protect the contact form from misuse and prevent security incidents.
The legal basis is our legitimate interest in the safe and reliable operation of the website, under Art. 6(1)(f) GDPR.
We do not use your data for automated individual decision-making or profiling.
4. Do you have to provide your data?
Sending the contact form is voluntary.
To deal with your enquiry meaningfully, however, we need basic contact details and information about your property, especially your name, email address, the location and the capacity.
Without this information, we may not be able to prepare a relevant reply or offer.
You can give us any other information at your own discretion.
5. How long do we keep personal data?
We keep personal data only for as long as is needed for the purpose of processing it.
Enquiries with no contract signed
We keep data from enquiries that did not lead to cooperation for no more than 12 months from the last communication. After that period we delete it, unless there is another legal reason to keep it.
Data related to cooperation
If we enter into a contract, we process the data for the duration of the cooperation and then for the periods required by the relevant laws or needed to protect legal claims.
Accounting and tax documents
We keep these for the periods set by applicable law.
Technical logs
Server logs are kept according to the settings and rules of the hosting provider, to the extent needed to operate and protect the website.
6. Who may have access to your data?
We do not sell your personal data or give it to third parties for their own advertising purposes.
It can be accessed by authorised members of our team and by the service providers we use to run the website and communicate.
These are mainly:
- Cloudflare, Inc.: the website’s technical infrastructure, its security and traffic measurement.
- Google (Gmail and Google Apps Script): delivery of messages from the contact form and email communication.
- Jamuna, s.r.o.: accounting services, where processing the data is necessary as part of our cooperation.
We share data with these providers only to the extent needed to provide the specific service.
In cases set by law, personal data may also be provided to the relevant public authorities.
7. Transfers of data outside the European Economic Area
When some technology services are used, personal data may be transferred or processed outside the European Economic Area.
Such transfers take place only under the conditions set by GDPR, for example on the basis of a European Commission adequacy decision or using standard contractual clauses and other necessary safeguards.
You can request information about the specific safeguards used for transfers of your data at podklucom@gmail.com.
8. Cookies and traffic measurement
Our website does not use advertising or tracking cookies.
We measure traffic using Cloudflare Web Analytics, which, according to the provider’s documentation, does not use cookies, the browser’s local storage (localStorage) or digital device fingerprinting to identify individual visitors.
This tool helps us get a basic overview of visitor numbers and how individual pages are working.
Our fonts load directly from our own website, and we do not use embedded maps or videos from external services.
For its technical operation or security, the website may use technologies that are essential for providing the service you have requested.
If in future we add analytics, advertising or other technologies for which the law requires consent, we will ask for your consent before using them and update this information.
9. What are your rights?
Under GDPR, and subject to the relevant legal conditions, you have the right:
- To access your data: you can ask whether we process your personal data and request a copy.
- To rectification: you can ask us to correct inaccurate data or complete incomplete data.
- To erasure: in cases set by law, you can ask us to delete your data.
- To restrict processing: under certain conditions, you can ask us to limit how your data is used.
- To data portability: if the legal conditions are met, you can ask to receive your data in a portable format.
- To object to processing: if we process data on the basis of legitimate interest, you can object.
- To withdraw consent: if any processing were based on your consent, you can withdraw it at any time.
You can exercise your rights by email at podklucom@gmail.com.
We will respond to your request without undue delay, normally within one month at the latest. In cases set by GDPR, this period may be extended.
If you believe we are processing your personal data in breach of the law, you have the right to contact the Office for Personal Data Protection of the Slovak Republic.
The Office’s website: www.dataprotection.gov.sk
10. Changes to this information
We may update this information, especially if the way we process personal data, the services we use or the relevant laws change.
The current version will always be available on our website.
Last updated: 1 November 2026